Terms of
service

The agreement, clause by clause

Read the nine points below as one document. They apply together. Your signed contract takes priority wherever the two differ.

1. 01 Use of this site You may read, quote and link to anything here. Keep the credit and the link. Do not copy the site wholesale, scrape it for a rival page, or pass our work off as yours. We may change or retire any page without notice. Nothing on this site is a binding offer on its own.
2. 02 Quotes and scope A quote is valid for 30 days from the date we send it. It covers the scope written in it. Anything outside that scope is a change order with its own price and its own date. We put change orders in writing before we start them. You approve them the same way.
3. 03 Fees and payment Fixed-scope builds run on milestones. Retainers and growth work bill monthly, in advance. Invoices are due within 14 days. Late payment past 30 days pauses the work, and we tell you before it does. Prices exclude local taxes unless the contract says otherwise.
4. 04 Who owns what You own the product code, the designs and the campaign assets once the invoice for them clears. You also own your ad accounts, domains and analytics. We keep our own tools, internal libraries and methods. We license those to you for the product, with no time limit and no extra fee.
5. 05 Your material You give us copy, brands, data and access. You confirm you have the right to use them. If a third party disputes that right, you handle the claim. We remove the material on request and keep working around it.
6. 06 Confidentiality We treat your roadmap, your numbers and your access keys as confidential. We share them only with the people on your team at our end. That duty outlives the contract. It ends only for facts that become public without our fault.
7. 07 What we warrant We warrant careful, professional work by senior people. We fix defects in delivered code free of charge for 30 days after handover. We do not promise a ranking, a traffic number or a revenue figure. Ad platforms, search engines and app stores set their own rules. Those rules are outside our control.
8. 08 Limits on liability Our total liability for any claim is capped at the fees you paid us in the three months before it arose. We are not liable for lost profit, lost data or indirect loss. Nothing here limits liability that the law says cannot be limited.
9. 09 Ending the work Either side may end a rolling engagement with 30 days written notice. You pay for work done up to the end date. We hand over code, accounts and documents in a usable state. A fixed-scope build ends when the last milestone is signed off.